Returns & Exchanges

edenrobe offers a flexible 10-day return and exchange policy for all local orders, ensuring you find the perfect fit and style for your wardrobe. Items must be unworn, with all original tags attached and the purchase invoice included.

Return Process

• 1.
  Initiate Request

  Contact our customer care team via WhatsApp or email within 10 days of delivery to log your exchange or return request.

• 2.
  Quality Inspection

  Ensure the garment is in its original condition; items that are used, altered, or purchased during clearance sales are not eligible for return.

• 3.
  Ship the Item

  Pack the item securely and send it back to our central warehouse address provided by the support team using a traceable courier service.

• 4.
  Processing & Refund

  Once received and verified, we will issue a store credit voucher or process a bank refund within 7-10 working days.